Hacker News with Generative AI: Consumer Issues

Tesla Cybertruck deliveries on hold as trims are flying off 'bulletproof' truck (electrek.co)
According to Tesla delivery agents, Cybertruck deliveries are on hold. There’s a containment hold as many owners are reporting trims flying off the supposedly ‘bulletproof’ electric truck.

Tesla, Electric Vehicles, Manufacturing, Quality Control, Consumer Issues

130 points by croes 20 days ago | 237 comments

Disc Rot in Old Warner Bros DVDs (zdnet.com)
Physical media will never go away, right? Turns out that's not entirely true. If you own a Warner Bros. DVD from a certain three-year period, there's a good chance the disc no longer works -- but the company is doing something about it.

Physical Media, DVDs, Warner Bros, Consumer Issues, Technology

3 points by odo1242 23 days ago | 1 comments

Firmware update bricks HP printers, makes them unable to use HP cartridges (arstechnica.com)
HP is now being accused of issuing a firmware update that broke customers’ laser printers—even though the devices are loaded with HP-brand toner.

Firmware Updates, HP, Printers, Consumer Issues

269 points by speckx 23 days ago | 245 comments

WB offers replacements, but no refunds, for DVDs rotting prematurely (arstechnica.com)
Warner Bros. Home Entertainment is aware of potential issues affecting select DVD titles manufactured between 2006 – 2008, and the company has been actively working with consumers to replace defective discs.

Consumer Issues, DVD, Warner Bros., Defective Products

54 points by speckx 26 days ago | 64 comments

Jeep owners fed up with in-car pop-up ads (kbb.com)
Jeep owners took to social media this week with a new complaint: many are receiving repeated pop-up ads on their cars’ infotainment screens asking them to sign up for an extended warranty.

Consumer Issues, Automobiles, Advertising, Social Media

206 points by spudlyo 28 days ago | 236 comments

Amazon Keeps Finding New Ways to Anger Kindle Customers (the-ebook-reader.com)
From forced software updates that keep breaking things to suddenly removing the ability to download purchased ebooks, Amazon has done a number of things to annoy and irritate Kindle users in recent years.

Amazon, Kindle, E-Readers, Customer Service, Consumer Issues

9 points by DavideNL 36 days ago | 3 comments

Jeep Owners Fed Up with In-Car Pop-Up Ads (kbb.com)
Jeep owners took to social media this week with a new complaint: many are receiving repeated pop-up ads on their cars’ infotainment screens asking them to sign up for an extended warranty.

Consumer Issues, Automotive Industry, Technology, Marketing

10 points by mystraline 37 days ago | 3 comments

Parents were injured in a Tesla crash. She ended up having to pay Tesla damages (apnews.com)
Her parents were injured in a Tesla crash. She ended up having to pay Tesla damages

Tesla, Accidents, Legal, Consumer Issues, Automotive

132 points by c420 50 days ago | 67 comments

To buy a Tesla Model 3, only to end up in hell (myteslaexperience.com)
In October 2024 I decided to buy a Tesla Model 3. When I picked up the car, many of its features did not work (cameras, GPS navigation system, autopilot, software updates, etc.). It turned out to be a major issue with Tesla’s brand-new on-board computer. This is a common failure in Tesla Model 3 cars manufactured in the last quarter of 2024. The issue has affected thousands of Tesla customers. Two weeks later, the car began to lose 8% battery daily.

Tesla, Electric Vehicles, Consumer Issues, Technology, Software Issues

457 points by lleims 52 days ago | 570 comments

Hard disk fraud: long runtimes on new Seagate hard disks (heise.de)
Almost 200 readers have now noticed long runtimes on their new Seagate hard disks. Reports from abroad are also increasing.

Hardware, Hard Drives, Fraud, Consumer Issues

148 points by namanyayg 52 days ago | 92 comments

AppleCare+ claim denied after MacBook Pro was destroyed in a car crash (9to5mac.com)
Apple reportedly denied an AppleCare+ claim for accidental damage after a MacBook Pro was destroyed in a car crash.

AppleCare+, Consumer Issues, Product Warranty, Accidents, Legal

21 points by ksec 63 days ago | 6 comments

Tesla refuses to do the right thing about 'Full Self-Driving' transfers (electrek.co)
Tesla is refusing to do the right thing about ‘Full Self-Driving’ package transfers and instead holds its own incapacity to deliver the package over the head of its owners.

Tesla, Self-Driving Cars, Technology, Consumer Issues, Business

8 points by zfg 67 days ago | 2 comments

The war against headlight brightness (theringer.com)
The crusade against bright headlights has picked up speed in recent years, in large part due to a couple of Reddit nerds. Could they know what’s best for the auto industry better than the auto industry itself?

Auto Industry, Technology, Consumer Issues, Reddit

65 points by pavel_lishin 82 days ago | 70 comments

My Amazon TV Now Unmutes Itself During Prime Video Commercial Breaks (reddit.com)
My Amazon TV now unmutes itself during Prime Video commercial breaks

Amazon, Streaming, Consumer Issues, Technology

138 points by MourYother 84 days ago | 97 comments

Car companies have an infuriating software problem (ft.com)
Car companies have an infuriating software problem

Automotive Industry, Software, Consumer Issues

13 points by marban 85 days ago | 5 comments

Some discount airlines charge online booking fees (reviewjournal.com)
Some budget airlines, including carriers that fly in and out of Las Vegas, charge extra fees when you book a flight online.

Airlines, Fees, Travel, Consumer Issues

7 points by reaperducer 96 days ago | 1 comments

AT&T Hits Texas Man with $6k Bill for Using 3GB of Data (pcmag.com)
An AT&T customer in Texas claims they were hit with a $6,223.60 wireless bill for the month of November because of a pay-as-you-go data charge.

Data Overages, Telecommunications, Consumer Issues, Texas

8 points by thunderbong 105 days ago | 0 comments

Rage-inducing, unnecessary EOL from Spotify (reddit.com)
Yesterday, they shut it down. To be clear, they didn’t just stop selling them, they bricked every one that they had ever sold.

Music Streaming, Spotify, Consumer Issues, Controversy

10 points by ValentineC 108 days ago | 2 comments

Claude 3.5 helped me fight off a $10k rental car damage claim – and won (reddit.com)
It started innocently enough. I booked a rental car using an authorized discount code through my alma mater's rental program. When booking through Enterprise's website, the Loss Damage Waiver (LDW) was automatically included and couldn't be unchecked. Good deal, I thought.

AI, Legal Issues, Consumer Issues

6 points by gronky_ 119 days ago | 0 comments

Gamer's Nexus – NZXT predatory PC rental scam explained [video] (youtube.com)

Gaming, Technology, Consumer Issues, Scams, Video

11 points by RicoElectrico 123 days ago | 1 comments

Americans see their savings vanish in Synapse fintech crisis (cnbc.com)

Finance, Fintech, Economics, Consumer Issues

14 points by twiddling 131 days ago | 5 comments

Netflix customers infuriated by broken and poor livestream of Tyson/Paul fight (ycombinator.com)
Netflix customers infuriated by broken and poor livestream of Tyson/Paul fight

Streaming, Sports, Netflix, Boxing, Consumer Issues

8 points by chirau 138 days ago | 2 comments

I'm Mad as Hell About Square's Shady Automatic Emails (wired.com)
Once you give your email to any Square vendor, you are defaulted into receiving automated receipts and promotions from every participating Square vendor you visit.

Privacy, Email Marketing, Square, Consumer Issues

18 points by gwerbret 142 days ago | 1 comments

Who Is Windows For? (ycombinator.com)
Microsoft Windows exists to drive profits for Microsoft. Windows doesn't really serve users anymore. Everything is a dark pattern. Back in the day, the DOJ would have sued them, but now it's business as usual. As consumers we have no choice but to use this product or the Epic games store and it's absurd.

Microsoft Windows, Operating Systems, Antitrust, Consumer Issues

10 points by whoitwas 165 days ago | 25 comments

Federal probe targets airline frequent flyer programs (cnn.com)

Federal Agencies, Aviation, Consumer Issues, Investigations

15 points by colinprince 167 days ago | 1 comments

DOJ accuses Visa of monopoly that affects price of 'nearly everything’ (cnbc.com)

Antitrust, Finance, Business, Law, Consumer Issues

610 points by pseudolus 190 days ago | 464 comments

Cellular Apple Watch buyers call out Verizon's maddening activation block (appleinsider.com)
Apple Watch owners can't activate their cell plans through Verizon — unless they bought the device from the carrier, or complain at length.

Apple Watch, Verizon, Cellular Service, Consumer Issues

5 points by miles 190 days ago | 0 comments

Uber charges more if you have credits in your account (viewfromthewing.com)
I noticed something strange earlier this month when I pulled up the Uber app and requested a ride.

Uber, Pricing, Transportation, Consumer Issues

454 points by cwwc 192 days ago | 250 comments

Ink is completely full: Woman warns of HP printers. Won't let her print anything (dailydot.com)