What Is ServiceNow?
(fillout.com)
When something broke in the ’90’s, you’d reach for paper and fill out a support ticket. You, in this division at this company, have this exact problem with the Xerox machine in room X on floor Y. Drop the paper in your outbox, and the mail clerks would whisk it away to the service desk’s inbox. After three to five business days (if you were lucky) your request would be fulfilled.
When something broke in the ’90’s, you’d reach for paper and fill out a support ticket. You, in this division at this company, have this exact problem with the Xerox machine in room X on floor Y. Drop the paper in your outbox, and the mail clerks would whisk it away to the service desk’s inbox. After three to five business days (if you were lucky) your request would be fulfilled.