Hacker News with Generative AI: Warranty

Tesla odometer uses "predictive algorithms" to void warranty, lawsuit claims (arstechnica.com)
Tesla is facing a new scandal that once again sees the electric automaker accused of misleading customers. In the past, it has been caught making "misleading statements" about the safety of its electric vehicles, and more recently, an investigation by Reuters found Tesla EVs exaggerated their efficiency. Now, a lawsuit filed in California alleges that the cars are also falsely exaggerating odometer readings to make warranties expire prematurely.

Lawsuits, Tesla, Electric Vehicles, Warranty

11 points by frutiger 5 days ago | 0 comments

Tesla speeds up odometers to avoid warranty repairs, US lawsuit claims (yahoo.com)
Tesla faces a proposed class action claiming it speeds up odometers on its electric vehicles so they fall out of warranty faster, saving Elon Musk's company from having to pay for repairs.

Tesla, Lawsuits, Electric Vehicles, Warranty

9 points by noitpmeder 8 days ago | 0 comments

Tesla accused of hacking odometers to weasel out of warranty repairs (pluralistic.net)
A lawsuit filed in February accuses Tesla of remotely altering odometer values on failure-prone cars, in a bid to push these lemons beyond the 50,000 mile warranty limit:

Tesla, Lawsuits, Automotive Industry, Warranty, Odometer

46 points by doener 10 days ago | 11 comments

My HP Warranty RMA Experience (ycombinator.com)
TL;DR: I bought a computer last year September, it broke down this year January. I have been working with HP since then, by waiting for parts to come in or having HP certified third party technicians come to my apartment 5 separate times. HP sent me 3 seperate computers, all downgrades that I returned except for the last one, and now HP has closed my case, despite me sending in timestamped photos and offering to video call.

Customer Service, Technical Support, HP, Warranty, Computers

4 points by banana-boat 210 days ago | 8 comments

Asus agrees to a whole raft of US warranty service improvements after complaints (pcgamer.com)

Consumer Issues, Warranty, Asus, Tech

57 points by MilnerRoute 313 days ago | 19 comments

Apple Silicon MacBook batteries can't be replaced under warranty by third party (lapcatsoftware.com)

Apple, Macbook, Batteries, Warranty, Repair

107 points by latexr 330 days ago | 132 comments