Hacker News with Generative AI: Technical Support

RunLLM – The AI Support Engineer (runllm.com)
Today, we're excited to share the public beta of RunLLM, the first AI Support Engineer. RunLLM is a new kind of AI product explicitly built for advanced technical support and complex problem-solving.

Artificial Intelligence, Technical Support, Software, Beta Releases

36 points by cgwu 61 days ago | 1 comments

What does LETTER. do in LISTRD in FAP from 196x? (drive.google.com)
Laden…Inloggen

Programming, Retro Computing, Technical Support, Computer Science

23 points by abrax3141 151 days ago | 7 comments

End of Support for Windows 10 (microsoft.com)
After 10 years, security updates and technical support for Windows 7 ended on January 14, 2020. We know change can be difficult, but we’re here to help you take the next steps with ease.

Windows 10, Operating Systems, Technical Support, Security

9 points by mrtbld 151 days ago | 0 comments

Techie took five minutes to fix problem Adobe and Microsoft couldn't solve (theregister.com)
Techie took five minutes to fix problem Adobe and Microsoft couldn't solve in two weeks

Software, Technical Support, Microsoft, Adobe

24 points by CHB0403085482 196 days ago | 7 comments

My HP Warranty RMA Experience (ycombinator.com)
TL;DR: I bought a computer last year September, it broke down this year January. I have been working with HP since then, by waiting for parts to come in or having HP certified third party technicians come to my apartment 5 separate times. HP sent me 3 seperate computers, all downgrades that I returned except for the last one, and now HP has closed my case, despite me sending in timestamped photos and offering to video call.

Customer Service, Technical Support, HP, Warranty, Computers

4 points by banana-boat 210 days ago | 8 comments

Microsoft Account to local account conversion guide erased from Windows 11 guide (tomshardware.com)