Hacker News with Generative AI: Technical Support

End of Support for Windows 10 (microsoft.com)
After 10 years, security updates and technical support for Windows 7 ended on January 14, 2020. We know change can be difficult, but we’re here to help you take the next steps with ease.
Windows 10, Operating Systems, Technical Support, Security
9 points by mrtbld 8 days ago | 0 comments
Techie took five minutes to fix problem Adobe and Microsoft couldn't solve (theregister.com)
Techie took five minutes to fix problem Adobe and Microsoft couldn't solve in two weeks
Software, Technical Support, Microsoft, Adobe
24 points by CHB0403085482 52 days ago | 7 comments
My HP Warranty RMA Experience (ycombinator.com)
TL;DR: I bought a computer last year September, it broke down this year January. I have been working with HP since then, by waiting for parts to come in or having HP certified third party technicians come to my apartment 5 separate times. HP sent me 3 seperate computers, all downgrades that I returned except for the last one, and now HP has closed my case, despite me sending in timestamped photos and offering to video call.
Customer Service, Technical Support, HP, Warranty, Computers
4 points by banana-boat 66 days ago | 8 comments
Microsoft Account to local account conversion guide erased from Windows 11 guide (tomshardware.com)
Microsoft Windows, Operating Systems, Software Updates, Technical Support
199 points by belter 162 days ago | 290 comments
Recovery after HP tech support bricked my father's laptop (github.com/ctag)
Technical Support, Hardware, Troubleshooting, Laptops
118 points by heartag 179 days ago | 60 comments