Warm Handoffs
(luckymike.dev)
Warm Handoffs are a procedure I’ve implemented with several teams and organizations to improve communication and collaboration in Slack. As organizations grow and ownership shifts and splits as teams are formed and re-formed, Slack channels proliferate, and it gets harder for folks across an org to know the right channel to get help for a particular problem.
Warm Handoffs are a procedure I’ve implemented with several teams and organizations to improve communication and collaboration in Slack. As organizations grow and ownership shifts and splits as teams are formed and re-formed, Slack channels proliferate, and it gets harder for folks across an org to know the right channel to get help for a particular problem.