The Future of Customer Support Is Lies, I Guess
(aphyr.com)
The Future of Customer Support is Lies, I Guess
The Future of Customer Support is Lies, I Guess
Ask HN: How to unit test AI responses?
(ycombinator.com)
I am tasked to build a customer support chat. The AI should be trained with company docs. How can I be sure the AI will not hallucinate a bad response to a customer?
I am tasked to build a customer support chat. The AI should be trained with company docs. How can I be sure the AI will not hallucinate a bad response to a customer?
Tell HN: Cloudflare billing issue that is over 6 months old and no support
(ycombinator.com)
It appears that Cloudflare has had a known billing issue for more than 6 months now and there is no way to get in touch with support.
It appears that Cloudflare has had a known billing issue for more than 6 months now and there is no way to get in touch with support.
Show HN: Libredesk – Open-source customer support desk. Single binary app
(github.com/abhinavxd)
Open source, self-hosted customer support desk. Single binary app.
Open source, self-hosted customer support desk. Single binary app.
Hacked on Stripe–$41K Gone, No Real Help from Support. What Now?
(reddit.com)
I’ve always been nervous about using Stripe after reading horror stories here. Unfortunately, I took my chances due to the ease of integration, and now I’m here with my own nightmare.
I’ve always been nervous about using Stripe after reading horror stories here. Unfortunately, I took my chances due to the ease of integration, and now I’m here with my own nightmare.
Ask HN: Please Review My Startup Chatty AI – Operator for Your Website
(ycombinator.com)
Chatty AI is a custom operator for your website. Unlike generic ChatGPT operator, our widget is directly embedded into your product and knows your knowledge base, docs, and how to use your specific product.
Chatty AI is a custom operator for your website. Unlike generic ChatGPT operator, our widget is directly embedded into your product and knows your knowledge base, docs, and how to use your specific product.
Launch HN: Inkeep (YC W23) – Copilot for Support (think Cursor for help desks)
(ycombinator.com)
Hi HN, We’re Nick and Robert, founders of Inkeep (https://inkeep.com). We help companies turn their content into AI support copilots.
Hi HN, We’re Nick and Robert, founders of Inkeep (https://inkeep.com). We help companies turn their content into AI support copilots.
Amazon APIs are the worst. No comparison. *Rant
(ycombinator.com)
Working with amazon API's is single handedly the worst experience I have ever had programming. They are a textbook example of how to build the worst architecture, and their support system is designed to be almost unusable.
Working with amazon API's is single handedly the worst experience I have ever had programming. They are a textbook example of how to build the worst architecture, and their support system is designed to be almost unusable.
Show HN: I built a customer support tool for SaaS focused on being calm and fast
(getfernand.com)
Bonjour, I’m Fernand.The fastest, calmest customer support experience for SaaS ever made.
Bonjour, I’m Fernand.The fastest, calmest customer support experience for SaaS ever made.