Hacker News with Generative AI: Call Centers

The World’s Call Center Capital Is Gripped by AI Fever — and Fear (bloomberg.com)
Artificial Intelligence, Call Centers, Economics, Fear, Philippines
11 points by belter 79 days ago | 2 comments
The Call Center Capital Is Gripped by AI Fever – and Fear (bloomberg.com)
Artificial Intelligence, Business, Labor, Fear, Call Centers
7 points by paulpauper 86 days ago | 0 comments
Call centers introduce 'emotion canceling' AI as a 'mental shield' for workers (gizmodo.com)
Artificial Intelligence, Call Centers, Mental Health, Technology
14 points by ourmandave 158 days ago | 8 comments