Hacker News with Generative AI: Support

AWS blocking troubshooting docs behind paid premium support plan (reddit.com)
When did AWS decide that troubeshooting docs/articles require you to have a paid premium support plan....like seriously who thought this was a good idea

Cloud Computing, AWS, Pricing, Support

8 points by sarathyweb 2 days ago | 0 comments

AWS paywalling select knowledge base articles, requiring Premium Support plan (repost.aws)
I use kubectl commands to connect to the Amazon Elastic Kubernetes Service (Amazon EKS) API server. I received the message "error: You must be logged in to the server (Unauthorized)".

AWS, Kubernetes, Security, Cloud Computing, Support

193 points by gpi 3 days ago | 76 comments

Ask HN: Anyone Work at Bitbucket/Atlassian? (ycombinator.com)
I'm kinda stuck in limbo with my account and unable to contact support

Bitbucket, Atlassian, Support, User Experience

13 points by chrisan 60 days ago | 1 comments

Drivers Are Getting Sent to Africa (chebykin.org)
Once we started rolling this out, it was a smooth launch for the first few hours. Then, out of nowhere, we received a support ticket called: “Drivers Are Getting Sent to Africa”.

Software, Support, Bug Reports, Location, GPS

6 points by mifydev 74 days ago | 0 comments

AWS Support Official Channel on AWS Re:Post (amazon.com)

AWS, Cloud Computing, Support

5 points by mooreds 188 days ago | 0 comments

How long does Apple support Mac firmware? (eclecticlight.co)

Apple, Mac, Firmware, Support, Hardware

88 points by zdw 199 days ago | 73 comments

SUSE upgrades its distros with 19 years of support – no other Linux comes close (zdnet.com)

Linux, Operating Systems, Support, SUSE, Enterprise

66 points by CrankyBear 246 days ago | 30 comments

VMware outsourcing their support (rubenerd.com)

VMware, Outsourcing, Support

115 points by kryster 300 days ago | 60 comments

October 2025 will be a support massacre for a bunch of Microsoft products (theregister.com)

Microsoft, Software, End-of-Life, Support

58 points by praseodym 304 days ago | 90 comments