American Airlines Moves Up to 30% of Its IT to India
(viewfromthewing.com)
American Airlines has long had a significant technology deficit. For instance, when they began adding seats to planes and that caused them to board most domestic aircraft 5 minutes earlier, it took a long time before they updated boarding passes to reflect when flights were actually boarding. Word from their IT shop was that they couldn’t get the resources approved to make the updates.
American Airlines has long had a significant technology deficit. For instance, when they began adding seats to planes and that caused them to board most domestic aircraft 5 minutes earlier, it took a long time before they updated boarding passes to reflect when flights were actually boarding. Word from their IT shop was that they couldn’t get the resources approved to make the updates.